About the Role

jrni is looking for a Sales Operations Specialist to be the day-to-day link between our go-to-market teams and the systems and processes they rely on every day. This hands-on role blends quoting, deal support, enablement, and commissions administration — supporting Sales, Customer Success, and Finance so they can move fast and close confidently. You'll partner closely with our Salesforce Administration team, who own the technical build of the org, while you own how the business actually uses it day to day.

Location: United States (Remote)

Key Responsibilities

Training & Enablement

• Train new hires on Salesforce, quoting tools, and core sales processes as part of onboarding
• Support ongoing Salesforce usage questions for Sales and CS, and maintain process guides and playbooks (system setup and technical fixes are owned by the Salesforce Administration team)

Quote Creation & Deal Support

• Serve as the primary resource for quote creation — building accurate, professional quotes within Salesforce CPQ or the native quoting tool
• Manage the business logic of the product catalog, price books, and discount structures; support renewal and upsell/cross-sell pricing scenarios
• Partner with Finance and Sales leadership on deal desk workflows for non-standard pricing, approvals, and contract terms

Contracts, Compensation & Commissions

• Assist with contract review and processing, and reconcile bookings, billing, and revenue data across Salesforce and Finance systems
• Administer sales compensation plans; calculate, process, and audit commission payouts and resolve disputes

Pipeline Management & Reporting

• Support territory management, lead routing, quota tracking, and pipeline hygiene in partnership with Sales and CS leadership
• Build and maintain dashboards and reports covering pipeline, ARR, renewal health, and quota attainment for QBRs, board prep, and commission calculations
• Work in Excel/Google Sheets for data imports, audits, and reporting needs, and act as an operational partner to Sales and CS on day-to-day process questions

Qualifications

Required

• 3+ years in Sales Operations, Revenue Operations, or a similar GTM-facing role
• Hands-on experience with Salesforce CPQ, native quoting, or deal desk workflows
• Experience supporting sales compensation plans and commission calculations
• Demonstrated ability to build complex reports and dashboards; strong Excel/Google Sheets skills
• Excellent communication and training skills — comfortable with sellers and technical stakeholders

Preferred

• Salesforce Administrator certification or other Salesforce credentials
• Experience supporting contract review or contract operations
• Exposure to revenue intelligence or forecasting platforms (Clari, Forecast, etc.)
• Familiarity with GTM stack tools: Salesloft, Outreach, ZoomInfo, Gong, or similar

Compensation & Benefits

Base Salary Range: $95,000 – $110,000 annually, depending on experience and location

This range reflects the target for this role; final offers may vary based on experience, skills, and location. jrni also offers health/dental/vision, 401(k), paid time off, and other benefits.

Equal Opportunity

jrni is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law. Employment decisions are based on qualifications, merit, and business need.